ubomoney Privacy Policy
This Privacy Policy describes how ubomoney collects, uses, stores, and protects the personal information of players who access the platform from the Philippines. By registering an account or using any part of this website, you acknowledge that you have read and understood this policy. If you have questions about how your data is handled, contact us at [email protected].
Last updated: 2025
1. Information We Collect
When you register and use the ubomoney platform, we collect different categories of personal data depending on how you interact with the site:
- Account information: Your name, email address, date of birth, username, and password created at registration. This is required to verify your identity and maintain your account.
- Device and browser data: Information about the device and browser you use to access the platform, including your IP address, operating system, browser type, and screen resolution. This helps us ensure the site functions correctly across different devices commonly used in the Philippines, including Android and iOS mobile browsers.
- Transaction data: Records of deposits, withdrawals, and betting activity on your account. All transactions are denominated in Philippine Peso (PHP). This data is retained for account management, fraud prevention, and regulatory compliance.
- Usage data: Pages visited, time spent on the platform, features accessed, and session logs. This helps us understand how players use ubomoney and improve the experience over time.
- Cookies and tracking data: Session cookies and similar technologies as described in Section 3 of this policy.
We do not collect unnecessary personal data. The information gathered is limited to what is needed to operate the platform and comply with applicable regulations.
2. How We Use Your Information
ubomoney uses the personal data collected for the following purposes:
- To create and manage your player account and verify your identity.
- To process deposits and withdrawals in Philippine Peso and maintain accurate transaction records.
- To detect and prevent fraud, money laundering, and other prohibited activities.
- To provide customer support when you contact us with questions or issues.
- To improve platform performance, fix technical issues, and enhance user experience for Philippines-based players.
- To send account-related communications such as security alerts, transaction confirmations, and service updates. We do not send marketing messages without your consent.
- To comply with legal obligations under Philippine law and applicable regulations governing online gaming.
We do not use your personal data for automated decision-making that produces legal effects without human review.
3. Cookies and Tracking Technologies
ubomoney uses cookies — small text files stored on your device — to keep your session active after login, remember your preferences, and collect anonymous usage statistics. There are two main types we use:
- Essential cookies: Required for the platform to function. These cannot be disabled as they enable core features like login sessions and secure browsing.
- Analytics cookies: Used to understand how players navigate the platform so we can improve it. These collect anonymous, aggregated data only.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality. Third-party analytics tools, if used, operate under their own privacy terms, and ubomoney does not grant those services access to personally identifiable information.
4. Data Storage and Security
Player data is stored on secure servers with access restricted to authorised personnel only. ubomoney uses standard industry security measures including encrypted data transmission (HTTPS) to protect information in transit between your browser and our servers.
While we take data security seriously and apply reasonable precautions, no online system is completely immune to risk. Players are encouraged to use strong, unique passwords and to avoid sharing account credentials. If you suspect unauthorised access to your account, contact support immediately at [email protected].
Personal data is retained for as long as your account remains active or as required by applicable law. When account data is no longer needed and there is no legal requirement to retain it, it is securely deleted.
5. Sharing Your Data with Third Parties
ubomoney does not sell or rent personal data to third parties. We may share limited data in the following circumstances only:
- Payment processors: To complete deposits and withdrawals in Philippine Peso, we share necessary transaction details with payment service providers. These providers operate under their own privacy and security standards.
- Game content providers: Game software providers may receive session or gameplay data required to run their titles. This is limited to what is technically necessary.
- Legal authorities: We may disclose personal data if required by applicable Philippine law, court order, or regulatory authority. We will notify affected users where legally permitted to do so.
Outside of these cases, your personal information stays within the ubomoney platform.
6. Your Rights as a Player
As a registered user of ubomoney, you have the following rights regarding your personal data:
- Access: You may request a summary of the personal data we hold about you.
- Correction: If any of your personal information is inaccurate or outdated, you may request that it be corrected.
- Deletion: You may request deletion of your account and associated personal data, subject to any legal retention obligations. Note that transaction records may be retained for compliance purposes even after account closure.
- Restriction: You may request that we limit certain uses of your data while a request is being reviewed.
To exercise any of these rights, contact us at [email protected] with your registered account details. We will respond within a reasonable timeframe consistent with applicable law.
7. Protection of Minors
The ubomoney platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that a minor has registered an account, it will be closed and any associated data deleted promptly. If you believe a minor has accessed the platform, please notify us at [email protected].
8. Updates to This Policy
ubomoney may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or data practices. When updates are made, the revised date at the top of this page will be changed. Continued use of the platform after an update constitutes acceptance of the revised policy. We recommend reviewing this page periodically, especially if you make regular use of your account.
Related policies and platform pages
These pages contain additional information about your rights and how ubomoney operates.
Questions about your data or your account?
The ubomoney FAQ covers common questions about account access, payments, and responsible gaming. You can also log in to manage your account settings directly.